Enterprise-Grade Security

Your data security is our priority

Inbox SuperPilot is built with security-first principles. We protect your emails, documents, and knowledge base with industry-leading security practices.

Encryption Everywhere

All data is encrypted in transit (TLS 1.3) and at rest (AES-128 via Fernet). OAuth tokens and credentials are never stored unencrypted.

Isolated Data Storage

Each user's knowledge base is stored in isolated environments. There's no cross-user data access, ever.

No Model Training

Your data is never used to train AI models. We use commercial AI APIs that do not retain inputs for training.

Minimal Data Retention

Email content is processed in real-time and temporarily cached for up to one hour. We store only derived metadata, not your raw emails.

SOC 2 Type II

Our infrastructure is built on AWS with enterprise security controls. SOC 2 Type II certification is on our roadmap.

Access Controls

Role-based access control, SSO/SAML support for teams, and audit logs for enterprise compliance.

Compliance & Certifications

CertificationStatus
SOC 2 Type IIPlanned
GDPR CompliantCompliant
CCPA CompliantCompliant

Infrastructure & Technology

Cloud ProviderAWS (US regions)
Data EncryptionAES-128 (Fernet) at rest, TLS 1.3 in transit
AI ProvidersGroq, OpenAI, Anthropic, Google (no input retention for training)
Payment ProcessingStripe (PCI-DSS Level 1)
AuthenticationOAuth 2.0 via Google

How Your Data Flows

1

You connect your knowledge base

Documents from Google Drive, Notion, or file uploads are securely transferred using OAuth 2.0 and encrypted connections.

2

Content is processed and indexed

Documents are chunked, embedded, and stored in your isolated vector database. Original files are not retained.

3

Email context is analyzed

When you request a draft, email content is sent to our AI providers for real-time inference. Content is temporarily cached for up to one hour, then discarded.

4

Draft is generated and delivered

The AI-generated reply is sent directly to your browser. Draft metadata is stored for your history; raw email content is not persisted.

Have security questions?

Contact our security team at security@inboxsuperpilot.com

For vulnerability reports, please use responsible disclosure.